Who called, what they wanted, and how it ended. AI summarizes every conversation and sorts it by purpose. Satisfaction and completion come from the conversation itself — no surveys, no sampling.
Total calls
128
128 analyzed
Completion rate
92%
89 completed
Caller sentiment
82%positive
Call details live only in one person's memory
You can guess what people call about, but you can't prove it
Complaints surface days after they happened
Nothing to log, nothing to tag. It comes out of the calls your agent already answered.
What was asked and how it was answered, summarized the moment the call ends. No replaying recordings from the top.
Bookings, questions, changes, complaints. Each call is sorted by what it was actually about, with no manual tagging.
Sentiment read straight from the conversation. No post-call survey to send or chase.
Whether the caller's goal was actually met. You see how many calls finished, not just how many connected.
Which block of the flow each call ended on. When callers stop at the same place, that's the place to fix.
Strong dissatisfaction is flagged automatically, so the call that needs a human doesn't wait until tomorrow.
Every call is summarized the moment it ends and sorted by purpose, so you can see what the phone was about without replaying a single recording.
AI reads caller sentiment and whether the caller's goal was actually met, straight from the conversation. No follow-up survey required.
Track which block of the flow each call ended on. When callers drop at the same point, you know exactly what to fix.
Strong dissatisfaction gets flagged automatically, so a call that needs a human response doesn't sit unnoticed until the next day.
The point isn't the metric, it's the next decision. Three of them come almost directly.
See which hours draw which kinds of calls, and split the day between the ones that need a person and the ones the AI can hold.
FromPurpose classification / Call summary
A question that keeps coming back is a gap in your documents. Add it to your knowledge folder and the next call answers itself.
FromPurpose classification / Completion rate
The block calls end on, the purposes that score low. You know which part to change instead of rebuilding on instinct.
FromDrop-off point / Caller satisfaction
No complex configuration. Set it up without code and go live the same day.
There's nothing to configure for analytics. Recording and transcription start with the first call your agent takes.
Each call is summarized and classified as it ends, with satisfaction and completion recorded alongside it.
The common requests, the unfinished ones, the drop-off points. Adjust your flow where the data points.
Instead of sampling a handful of recordings, review summaries and sentiment across all of them and open only the ones that need a listen.
See which properties and conditions come up most from the purpose classification, and take what callers actually say into your marketing.
Free plan from ¥0. No setup fee, live in about five minutes. Today's calls become tomorrow's numbers.