A voice agent that sounds remarkably human picks up, understands what the caller wants, and handles bookings, inquiries, and callbacks on the spot. After hours or at peak time, no call goes unanswered.
The phone rings when every hand is full
Calls outside opening hours go unanswered
The same questions, answered again and again
Nothing in the sequence waits on a person. Here is what happens inside a single call.
Calls to your Sidecall number are picked up without a long ring, and calls that land at the same moment are answered in parallel.
The agent opens with the greeting you set. Use one greeting inside opening hours and another outside them.
Conversation blocks capture dates, party size, names, and contact details. Anything unclear is asked again; numbers and names are read back to confirm.
Answer now, transfer to a person, or log it for a callback. Conditional and keypad branches decide where each request goes.
The call is recorded and transcribed, then summarized and categorized by AI — and pushed on by SMS, email, Slack, or whatever you already use.
Not just answering questions — capturing what was said, logging it, and handing off to a person when it matters.
Captures the date, time, party size, and contact details, then writes the entry to Google Calendar — checking availability first if you want.
Accepts changes and cancellations to existing bookings, logs the details, and notifies the person responsible.
Hours, location, pricing, what to bring. The AI searches the documents you uploaded to knowledge — no training setup required.
Understands the request first, then transfers to the right person. If nobody is free, it takes the message instead.
Takes the name, the number, and the reason for calling — reading each back to confirm, so no digit is recorded wrong.
Looks the caller's number up in Salesforce or HubSpot, so the conversation knows whether this is an existing customer.
Nights, weekends, holidays — the AI picks up. Inquiries and bookings that arrive outside your hours are still captured and logged.
Calls that land at the same moment are answered in parallel. Nobody sits on hold or hears an engaged tone.
It asks again when something isn't clear, and reads names and phone numbers back to confirm. Nothing proceeds on a guess.
Every call is summarized and categorized by AI, then pushed onward — calendar entries, Slack messages, your usual tools.
No complex configuration. Set it up without code and go live the same day.
Pick an industry template and enter your hours and FAQs. No code, no training setup.
Arrange and connect blocks to set what the agent asks and where it transfers — or tell the AI what to change.
Point your current line at the number we issue. Keep the number you have and go live in as little as 5 minutes.
When every hand is in the kitchen, the AI answers, captures the date, time, and party size, and logs the reservation.
The AI explains opening hours and what to bring, and handles rescheduling and cancellations. The front desk gets lighter.
No setup fee, and you keep your current number. Start on the free plan and have AI answering in minutes.