A time-of-day branch gives every day and time slot its own way of answering. During business hours, calls go to your team. Outside them, the AI takes the request and posts it to Slack. The phone stops following you home.
After-hours calls nobody is there to take
Evenings forwarded to a personal phone
Hours that differ by day, impossible to convey
Drop in a block that branches on day and time, and one number can answer differently depending on when it rings.
| Weekdays 9:00 - 18:00 | Transfer to your team | Business as usual — a person picks up. |
|---|---|---|
| Weekdays 18:00 - 9:00 | AI takes the details | The AI summarises the call and posts it to Slack or Teams, ready to pick up in the morning. |
| Weekends and holidays | AI answers and sets expectations | Callers hear when you reopen, and genuinely urgent calls can still be transferred. |
Time-of-day branches give weekdays, weekends, daytime, and nights their own handling. Your line follows your calendar.
During opening hours nothing changes. A transfer block routes to a person, optionally after the AI has taken the details.
Nights, weekends, and closing days still get answered. The AI captures the request and notifies Slack, Teams, or email.
No recordings to sit through. Every after-hours call arrives summarized and categorized, so the urgent callback is obvious.
An after-hours message works best when it covers three things: an apology, that you are closed, and when you reopen.
Thank you for calling. Our office is currently closed. We are open weekdays from 9am to 6pm. Tell me what you need and I will pass it on to the right person.
Thank you for calling. We are closed today. We reopen on January 6th at 9am. Let me know what you need and someone will get back to you on the next business day.
No complex configuration. Set it up without code and go live the same day.
Enter opening hours for each weekday plus your closing days. Holidays can be handled separately.
Place the time-of-day block at the start of your flow and calls route themselves by when they arrive.
Choose what the AI should ask for and where it lands — Slack, email, or a spreadsheet.
Closing days and nights still get a response: hours explained, appointment requests captured, all waiting for you in the morning.
Calls that land after everyone has left are answered, the request and contact details captured, and posted to Slack for the morning.
Just drop in a time-of-day branch. Start on the free plan and hand after-hours calls to AI.